Our aim

DnaNudge aims to nudge people towards a better lifestyle based on their DNA. We want our employees to have an amazing, productive, working experience with us. We want them to grow and innovate both professionally and personally. Having come from a small start-up of just 3 people, we now have over 40 employees and pride ourselves in having an increasingly versatile team ranging from Engineers, Dietitians, Cosmetic Scientists, Marketing, Retail and the list continues. We believe that taking care of employees is crucial to a company’s success, which is why DnaNudge offers great benefits as well as a vibrant and exciting work culture and environment.

As we continue to grow, we are always wanting to welcome people into our Nudge family so please see below roles currently open in our Head office at White City, our Flagship Store in Covent Garden, and our pop-ups in Canary Wharf and Westfield, White City:

Head Office White City

Deployment Project Manager

Primary Function / Primary Goals / Objectives:

Project managing the deployments of DnaNudge / CovidNudge services into new locations (such as hospitals, retail stores & B2B settings,) ensuring that we are delivering the proposition efficiently, effectively, on-time and on-budget, and keeping the business and customers updated on how we are progressing.

Major Responsibilities:

  • Ownership and communication of deployment project schedules to internal departments and external customers.
  • Analysing deployment projects, being able to forecast any risks or bottlenecks, and collaborating where necessary to take corrective action.
  • Assigning timings and tasks to internal and external teams required to complete projects according to the schedule.
  • Setting up and maintaining processes and Project Management tools to deliver multiple projects at the same time (eg spreadsheets, databases, online field project management tools.)
  • Capturing information from field deployments for internal and external use (eg RFIs, Asset tagging, site specific compliance requirements.)
  • Tracking status and completion within the programme and preparing regular project status reports for internal teams and external customers.
  • Management of ‘react to change’ processes, supporting DnaNudge teams and our customers in changing the shape of their deployments as their needs evolve.

Education:

A-levels - essential,  Batchelors Degree - preferable

Background:

  • Must be experienced in running large rollout programmes across many locations – eg retail rollouts, physical systems deployments, field marketing campaigns etc.
  • Strong organisation and analytical skills, able to prioritise and manage multiple projects within a fast-moving environment.
  • Proficient in Microsoft office, especially Project, Excel & Power Point. 
  • Ideally with experience of 3rd party field project management systems (eg OPOC)
  • Prince 2 and/or other Project Management qualifications – desirable.

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Hospital Engagement & Sales Manager

Primary Function / Primary Goals / Objectives:

Great quality customer engagement is essential to DnaNudge as we look to deploy within the NHS and in other Healthcare settings. With nationwide deployments in the pipleline, and up to 20 new sites per week to bring onboard, the Hospital Engagement and Sales team will be instrumental in helping to deliver the rollout and ongoing sales success of DnaNudge across the UK.

Major Responsibilities:

  • Setting up and running the Hospital/Customer engagement and onboarding process to ensure all new sites get an enthusiastic introduction to the DnaNudge brand, an clear overview the CovidNudge system, and that they are ready to engage in the new site deployment process
    (eg Teams briefing calls with all new locations, progress updates on delivery etc).
  • Building and maintaining strong relationships with key hospital or business stakeholders.
  • Able to manage customer requirements effectively, and where appropriate improve and increase the scope of the DnaNudge product offering within their business.
  • Own the ongoing points of contact for DnaNudge sales into the hospital networks, and setting up a process of proactive communication to share product updates, and keep DnaNudge top of the customer’s mind.
  • Implementation and reporting of customer feedback processes – from feedback on individual deployments to reporting of ongoing satisfaction with the DnaNudge/CovidNudge operations.
  • Reporting on DnaNudge any appropriate account issues from customers - working collaboratively with DnaNudge teams to achieve the best resolution.
  • Developing, training and coaching a team to support the Engagement & Sales team function as the business grows.

Education:

A/levels - essential. Degree – desirable (life sciences may be a plus, but also a convincing communicator)

Background:

  • Demonstrable track record of sales success (within Medical Devices could be beneficial, but other backgrounds will be equally considered)
  • Proven ability to influence purchasing decisions within customer’s organisations and managing relationships effectively.
  • A brilliant communicator and passionate brand advocate who is able to grow the DnaNudge brand across the local levels.

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